1. General Information

Vayo provides WORLDWIDE FREE SHIPPING for orders of any value. For International Buyers, orders are shipped and delivered through registered international courier companies and/or international speed post with signature on delivery. For Australia, orders are shipped prominently through Australia Post or registered domestic courier companies with signature on delivery.

PLEASE NOTE customers are liable to pay any import duty/taxes if applicable to destination country, please check with relevant authorities if your country attracts any duty/tax.

  1. Delivery Location

We deliver worldwide.

  1. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 1-3 business days of the date of your order if you are in Australia and 5-10 days for international orders. Business day mean Monday to Friday, except holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

  1. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at [email protected]

  1. Questions

If you have any questions about the delivery and shipment or your order, please contact us at [email protected]